Pine Ave.
Jiffy Lube Multicare®
Oil Changes, Brakes, Batteries, Tire Services and more vehicle maintenance services in chino, CA
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- Part of Najjar Lube Centers, Inc.
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Store Reviews
Customers at Pine Ave. talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Reich
Mar 05, 2026
Great place for a quick and reliable oil change. The staff has always been friendly and professional. Jason and Monse will see to it that you’re well taken care of. Enjoy the cozy lobby and free wi-fi while you wait.
David W.
Mar 04, 2026
It was exactly as it was supposed to be … they were quick and professional. The waiting room was clean and the coffee was good.
Kaitlin W.
Mar 03, 2026
Charvel J.
Mar 03, 2026
Excellent, friendly service comes through clearly, and the young supervisor’s helpful attitude genuinely stands out. Their team approaches the work with care, performing thorough checks and making sure customers feel supported throughout the process. There is, however, a meaningful opportunity for growth in how they present additional recommendations. They don’t hesitate to upsell—which shows initiative—but the delivery can feel a bit too direct. With more training in consultative communication, they could turn those moments into conversations that feel educational rather than transactional. After several decades in consulting sales, I’ve learned that the difference between “selling” and “guiding” is often just a shift in how value is framed. I could even help them better understand that consultative approach. When upselling is rooted in insight, context, and genuine customer benefit, people don’t feel pressured, they feel informed. That shift builds trust, elevates the customer experience, and empowers the team to influence outcomes with confidence and professionalism. It’s a small refinement that could significantly enhance both their impact and the value customers perceive. Then watch how everyone wins!
Patrick C.
Mar 02, 2026
The assistant manager is amazing. Well versed and so customer friendly. She is doing an amazing job
Store Reviews
Customers at Pine Ave. talk about:
Customer service
Service speed
Trust
Affordability
Workmanship quality
Reich
Mar 05, 2026
Great place for a quick and reliable oil change. The staff has always been friendly and professional. Jason and Monse will see to it that you’re well taken care of. Enjoy the cozy lobby and free wi-fi while you wait.
David W.
Mar 04, 2026
It was exactly as it was supposed to be … they were quick and professional. The waiting room was clean and the coffee was good.
Kaitlin W.
Mar 03, 2026

