Customer Reviews for Jiffy Lube 3311 KATELLA AVE, LOS ALAMITOS, CA, 90720-2337
Customers at Katella Ave talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Rats P.
Mar 11, 2026
Met several employees every one respectful and took their time to explain.
Lala
Mar 11, 2026
Super helpful thank you ????
Rodrigo A.
Mar 09, 2026
One of the nicest and overall best service I’ve ever received. The workers were extremely fast and knowledgeable. I’ll definitely be coming here from now on.
Twix G.
Mar 07, 2026
Good customer service and efficient
Karen D.
Mar 06, 2026
The guys working were very kind.
Ishanae W.
Mar 05, 2026
Went for oil change
Liz E.
Mar 04, 2026
Service was very quick and staff was very polite.
Crystal S.
Mar 03, 2026
Best oil change place I’ve been to hands down
Bo R.
Mar 02, 2026
Great service oil change was fast not messy courteous technicians great job
Patrick N.
Feb 19, 2026
Good experience. However, the oil filter leaked and stained my driveway.
Laura T.
Feb 16, 2026
Paul M.
Feb 13, 2026
Great attention to detail. They gave me straight forward advice on what my vehicle needed, and got me on my way in a Jiffy!
Oompaa L.
Feb 12, 2026
Hands down best JiffyLube shop around a 100 mile radius I have ever went to. These guys are great! Labor cost is very reasonable and I get to bring my own oil and oil filter
Terrion B.
Feb 10, 2026
Great service 10/10 would recommend
Joshua D.
Feb 09, 2026
Kathleen D.
Feb 06, 2026
The nicest employees. I sat in their comfortable waiting area, was given constant updates and was in and out in no time. The price was reasonable but the customer service was superior!
J R.
Feb 05, 2026
Saray R.
Feb 02, 2026
First time going to this location and staff was very courteous and professional. As long as I've been taking my car to different Jiffy Lube locations this was the 1st time my windows were cleaned and car was vacuumed. It was refreshing to see such young men providing excellent customer service. Whoever is running this shop needs to give other shops pointers on providing excellent customer service. Thank you and I'll be back to seal beach shop.
Jean F.
Jan 31, 2026
c K.
Jan 28, 2026
Loved the great service, quick and professional. All the service personnel were wonderful.. I just pulled up on a Monday afternoon and was in and out in less than 30min!!
Christopher O.
Jan 24, 2026
Mariah C.
Jan 23, 2026
This location is by far the best! They’re quick and efficient. They have such good customer service and it’s always a pleasure visiting them for my oil changes.
CJ C.
Jan 21, 2026
Very friendly and excellent team.. Every thing was inspected with an oil change.
T C.
Jan 21, 2026
Great place to get your car repaired.
Chelsea L.
Jan 20, 2026
Absolutely fantastic, swift and comprehensive service.
Jocelyn J.
Jan 09, 2026
This Jiffy Lube is a hidden gem… the staff are beyond accommodating, never pushy, and go above and beyond to create a great service experience. I’ve had my oil changed here multiple times and it is always a fantastic experience.
Carol F.
Jan 09, 2026
The guys are very nice AND it makes a difference! The transmission service was the reason I went in. I have an old car and we have been keeping it together by handling the services recommended with the small size of my wallet.
Stephen B.
Jan 05, 2026
Fast and efficient service
lara C.
Jan 03, 2026
Great customer service and quick car service.
Pat B.
Jan 01, 2026
Friendly staff who work quickly & efficiently!
Jack F.
Jan 01, 2026
Fasr, friendly service.
Anne T.
Dec 31, 2025
Lynn A.
Dec 31, 2025
John H.
Dec 29, 2025
Came in for service and was very well taken care of. That is why I always come to this location.
Easton T.
Dec 29, 2025
Great help, speedy service.
seydy B.
Dec 23, 2025
Excellent work, the guys were very quick and helpful I will be coming back again.
Vince C.
Dec 21, 2025
They were fast and friendly and would go there again. Thanks.
Ron T.
Dec 20, 2025
Great service all the personnel are very polite and attentive appreciated the Uber ride back home so I could continue doing my work. Merry Christmas and happy holidays to all the staff and families there! RT Long Beach Just a comment since this was a company car and went through a national account. I would recommend checking with the driver on items that may have been replaced that they didn’t know of example windshield wipers, even though they are on the replacement list. They were both brand new as I replaced them on a road trip recently Just FYI
Valerie P.
Dec 18, 2025
MOURAD B.
Dec 11, 2025
People are very nice , polite and very helpful
Jojo C.
Dec 10, 2025
The staff are very nice. Even they are tired you could tell that are passionate in their craft. Very efficient and the team work is awesome. Highly recommended.
Ruth S.
Dec 09, 2025
The service was fast, courteous, and efficient. I will definitely go back for my next oil change.
Bruce M.
Dec 09, 2025
Robert H.
Dec 08, 2025
Jason C.
Dec 06, 2025
Gabriel F.
Dec 05, 2025
Quick and great customer service. Work took way shorter than what I expected. Professional and kind.
Leslie N.
Dec 04, 2025
Bob K.
Dec 03, 2025
Kevin G.
Dec 03, 2025
pooh's C.
Nov 29, 2025
I have visited many Jiffy Lube locations. But I have to say the location in Los Alamitos has given me the best experience by far. The customer service, the attentiveness, the knowledge of my auto needs, not to mention the overall assurance that all my wants and needs were meet was impeccable and should be commended. Overall, the experience was outstanding, and every person on this team definitely deserves recognition. The person in charge of this location (Antwone) communicated with his staff so well and was on top of assuring that everything was complete. I watched as he welcomed and interacted with every customer, which truly shined bright as this is not something often seen at other locations. I highly recommend this location and I will be a returning customer