Customer Reviews for Jiffy Lube 1271 CLAIRMONT RD, DECATUR, GA, 30033-5360

Staff was friendly & did a great job

Excellent service with zero wait

I love this location they are professional, compassionate, and knowledgeable experts! I appreciate their service.

So quick and easy, Eddie was the BEST! Will definitely be back.

Really fast and easy. I didn’t get any names but both employees were very helpful and professional. I’ll be back

Great Manage Thanks

Quick & professional

Always come here for my oil changes and these guys do a great job. They do their best to only upsell you on things you truly need and they saved me from a really bad day today by letting me know I had a massive nail all the way through my tire that I never would have seen. Shout out to Eddie J, Roman L, and Carl W for helping me out today!

Above and beyond!

Quick and professional service

Amazing service! Very accommodating. People centered staff by respecting customers and their vehicle. They took care of my vehicle regardless of what model or how old. Keep in mind, I came in 30 mins before closing on a Friday and they're still welcoming and accommodating.

Great guys! Knowledgeable and efficient. Didn’t try to hike up the price on me. Service was appreciated!!!!!!

Quick service and honest people. Thank you!

Thank you to Eddie, Roman. Fast service and reliable at a great price. Greta location.

The guys at your north Decatur location were awesome They deserve a shout out

The oil experts were very knowledgeable and letting me know about my cars performance a bd very friendly! Thank you'll ??

I was in Atlanta for the weekend and needed an oil change for my car. These guys did a great job! They were thorough and very professional. I am so glad I stopped in.

Would highly recommend.

The guys were very friendly and the service was fast. I was In and out before I knew it….

Came here for an oil change and was greeted by friendly staff. Got the job done quickly and efficiently. They honored a coupon that I had. Very pleased with my experience here.

I was looking for a place near my job and found this location. The reviews said to check Groupon and they had a really good deal. It was 15 degrees outside yesterday, and instead of having me sit in the car, the staff allowed me to sit inside with the heat while they serviced the car, and I really appreciated that because I didn’t expect it. The staff showed me my air filter, which needed to be replaced and gave me information about the second part of my filter and what the color means. The person that explained everything to me was kind and informative, they were not pushy or condescending which I really appreciated. I added the filter for replacement of course and added other items we discussed on a to do list. When I checked out, the staff member explained everything they did, and reviewed the charges with me before asking me to pay. FYI you do have to pay the taxes on the Groupon; the deal says that in the fine print. I was in and out quickly, and because of my first time experience I will be back!

The change oil light yelled at me. With an ice storm looming, I listened. A friend with auto knowledge took the car in. Eddie and Roman changed the oil, checked other basics, topped off needed fluids, and changed the cabin filter. My friend said all service was necessary, particularly cabin filter. Eddie and Roman were also pleasant and efficient, discussed all my friend's concerns, and provided an itemized list of services provided. Friend said they earned 5 stars. Thanks guys!!

The staff, especially Eddie, were helpful and kind! 50% off coupon made it a great deal.

KB and his Team thank you Fast courteous service!!!! Great location

Everyone was awsome!! Some of the most friendliest guys!! They were great

Excellent service. A+

Exceptional customer service. Thank you all

Karl and the team very friendly and fast. Thanks!

I had the best and most convenient experience

I cannot say enough good things about the team at Jiffy Lube. From start to finish, the experience was nothing short of exceptional. Carl and Eddy went above and beyond in every possible way — not only were they incredibly kind and professional, but they were also honest, knowledgeable, and genuinely cared about doing the right thing. What stood out the most was their integrity. They took the time to explain everything clearly, made sure my car was truly taken care of, and did not charge me for things that didn’t actually need to be done — something that is unfortunately rare and deeply appreciated. It never felt rushed or careless; instead, it was clear they were focused on doing quality work, not just checking boxes or doing things willy-nilly. Their attention to detail, transparency, and willingness to go out of their way to help made the entire experience stress-free and reassuring. You can tell they truly know what they’re doing and take pride in their work. If you’re looking for a place where you’ll be treated with respect, honesty, and genuine care, this is it. Huge thank you to Carl, Eddy, and the entire staff — you’ve earned a loyal customer!

Great experience everything done quick and easy. Carl was amazing! We’ll definitely be coming back to this location.!

The staff was great and very nice. I didnt feel like I was being taken advantage of and every thing they suggested is needed on my car.

Did a good job, spoke with me while service was happening to let me know what I might need and were very speedy.

All of the gentlemen at this location were professional, prompt, respectful and informative. What a great experience with them. I would highly recommend this location.

The technicians were very professional and helpful.

Very fast, courteous, and thorough service.

Great Customer Service by Roy and Paris. They identified needed brake repairs and replaced the rotors and pads; along with an oil change. All work was performed professionally and promptly. Will definitely visit again and highly recommend for Service anytime.