Customer Reviews for Jiffy Lube 2428 W SULLIVAN RD, AURORA, IL, 60506-6435

Excellent customer service and extremely friendly and helpful. Service was fast, in and out with escort to vehicle after service.

I was just so impressed by the woman Jo that helped me with my oil change. She loves her job, and it was well received by me so thank you again. Thanks again, Lindsay

Jiffy Lube staff did an excellent job with conducting a brake fluid flush. The tech was extremely helpful and professional. I will be back in the future.

Today I was having issues with my car battery and no way to start my car, so I called the store and since I lived close enough they were able to send Dylan to come help jump it. I then was able to drive my car back and Dylan was able to install a new battery in my car and answer any questions I had. My car is now operating perfectly and safely and I look forward to returning again.

Treated me like they would want to be treated! I have the best experiences there! My car is my life and it gives me great comfort knowing it's in professional hands.

Great service from Eric!

They're friendly and take great care of me when I come in. Much appreciated!

Very professional. Would definitely recommend!

I’ve been here a couple of times. Very professional. I’ve purchased oil changes and 4 new tires. This place goes the extra mile to make sure you’re satisfied. There is also a car wash in back. The manager Jonathon, was great to work with.

Zack,Mike, and crew were awesome to work with. My car had a few issues and they worked they're magic to get it going

Michael was very helpful with what I brought to his attention about my glove department

The manager and techs were great. Dont go anywhere else. Top notch customer service!

The customer service is great, things are explained well and the front desk attendant is very friendly. Made my sons first time oil change experience a smooth one.

Great people they do a good job and close to the house

Great customer service. Explained all aspects of the maintenance my vehicle needed.

Great work knowledgeable people

Great Service

Johnathan is amazing. I was having the same issue with my car for almost 2 months going multiple places with no luck. Johnathan was the first person that actually helped me get my car back up and running. I love how kind and thorough you all are! Thank you :)

Tyler and the manager John were very helpful and very nice.

-11 below with wind chills between -25 to -45 degrees in Aurora Illinois January 23 2026. My tire sensors warned of low pressure so I took it to Jiffy Lube. They filled quite a few visitors tires at no cost. I decided to get a few things done, Tyler, the service manager and a female technician were very helpful to me. They kept me informed throughout the duration of my auto maintenance appointment. Thank you Jiffy Lube.

The BEST SERVICE available in the market! #1 Store, #1 Service, #1 Personnel, #1 in ALL CATEGORIES!!! Tony is suburb. Tony rolled out the red carpet and treated me like we were BEST FRIEND. And now we are ??. I absolutely have nothing negative to say about this facility. Thanks Tony & Service Team!!

I always come here due to quick and courteous staff

Good.. buen personal. Thanks. Tyler.

Nice facility and great car wash. Staff is very friendly.

Great experience. They were all great. Tyler was a sweetheart. I’ll be back there again. Thank you!

The staff are nice & has good quality of customer service.

Fast, friendly service.

This team truly went above and beyond—Alex and Tyler were exceptionally honest, efficient, and took the time to make sure I fully understood everything without any pressure. Their professionalism and genuine care turned a routine visit into a standout experience I’d confidently recommend to anyone.

They get the job done with great quickness and professionalism EVERY TIME!! my favorite location…

Fast and reliable oil change service (over 5 years for me at this location)

Oil change Tyler was very polite and patient with all my questions