Customer Reviews for Jiffy Lube 3998 S East St, Indianapolis, IN, 46227-1329
Customers at S East St talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Dollie G.
Mar 10, 2026
Neil W.
Mar 03, 2026
Nice crew very thorough but not pushy (:
Tundra P.
Mar 02, 2026
Good service, clean office. Was greeted as soon as I entered the parking lot
Michael B.
Mar 02, 2026
Jonathan T.
Mar 02, 2026
Uwimbabazi N.
Mar 02, 2026
The customer dev was good
Vern W.
Feb 28, 2026
Kathy
Feb 27, 2026
Mac
Feb 26, 2026
Lisa D.
Feb 26, 2026
Divi U.
Feb 21, 2026
Amazing and quick service.
Ricky D.
Feb 21, 2026
Great, safe, clean environment. Staff extremely attentive,detail oriented, respectful and efficient.
KEITH S.
Feb 20, 2026
The people there are very friendly
Amanda M.
Feb 19, 2026
I have had some unpleasant oil change experiences in the past and this was nothing like them. Such a relief! This visit was quick, efficient and judgment free.
Bev E.
Feb 19, 2026
Santiago
Feb 18, 2026
david T.
Feb 18, 2026
Purrmine
Feb 11, 2026
I don’t live in the area, but my university is nearby, and I like this location better than the one I usually go to. The staff was friendly and did an amazing job. I even received a better discount than expected. I’d definitely come back.
Kendrick S.
Feb 06, 2026
m H.
Feb 02, 2026
Gorge S.
Feb 02, 2026
Brandi W.
Jan 31, 2026
Brian M.
Jan 27, 2026
Patty T.
Jan 21, 2026
Friendly and explains what is wrong with vehicle
Jake W.
Jan 21, 2026
Service was a little slower than usual but still fairly reasonable. Staff was mostly friendly. I will likely return but earlier in the morning when they first open.
Georgetta R.
Jan 12, 2026
Bad S.
Jan 11, 2026
Car was leaking oil. The team was honest and to the point. need a new Oil Pan due to mine being broken. They did an amazing job. Will 100% return.
Mary B.
Jan 06, 2026
Excellent customer service very friendly and professional staff, very quick service.
Janet U.
Dec 30, 2025
Shawn E.
Dec 30, 2025
Jiffy Lube is great because their records are all connected and transfer to wherever you get your car serviced. This is an amazing feature to help you keep track of your service records wherever you go! They are also very helpful and accommodating at every store we have been to. Thanks Jiffy Lube!
Brandy B.
Dec 29, 2025
Sukhpal S.
Dec 28, 2025
Good
Clyde J.
Dec 24, 2025
Oil change once again. No hassle, no problem, even for the extras work and effort they put in to service the customer. Great team at Jiffy Lube
Tivon A.
Dec 24, 2025
Friendly and efficient service !
Janet M.
Dec 22, 2025
Came for an oil change and when we arrived a whole team came out. Great and quick service. Team was also friendly.
Annicet D.
Dec 17, 2025
Good place with good people to have a good experience
Willie B.
Dec 09, 2025
Lorenzo S.
Dec 03, 2025
Came in there self diagnosis of a pigtail. The mechanic was like the ground is bad. We worked it out. Then I got back on the road.
Pavan K.
Nov 29, 2025
Just went for a regular inspection guys are so humble and respectful and doesn’t feel like costly too!
Mark M.
Nov 27, 2025
Stopped in last weekend for oil change on my work truck. Great service. Fast and friendly staff. I will stop by again next time I need oil change.
Cynthia M.
Nov 20, 2025
The staff at the store was exceptional. Super friendly, Answered all my questions and explain things in a way I could understand them. Made recommendations for things I need but did not pressure me to get them done. Service was very quick.
Gabe G.
Nov 18, 2025
Best oil change, rear wiper blade change, & Headlights cleaning under an hour. Thank you Jiffy Lube Team!!
Stephen G.
Nov 18, 2025
Mary B.
Nov 15, 2025
Amazing experience at south east street location with Natalie.
Stephanie W.
Nov 07, 2025
They are so polite and everyone works the whole time great crew!!! I will be going there everytime. Thank you jiffy lube….
Sy
Nov 06, 2025
Excellent service. Employees are always friendly.
Diane W.
Nov 02, 2025
Very professional checked everything that was needed. Very fast. Also honored my discount code that didn’t work at their location. I recommend this location to anyone.
Bhupii A.
Nov 02, 2025
David S.
Oct 31, 2025
Came in with no headlights and was distress by the cost but Ashley took good care of me and I was back on the road quickly. Thanks Ashley for your professional service
J B.
Oct 31, 2025
Management staff is very courteous even when they are busy they communicate very well if they're missing an item that you need they make sure they get it quickly and installed and you back on the road. Always look for discounts online they're always happy to apply them. They even applied a discount that was better than theirs at a competitor and they honored it.