Customer Reviews for Jiffy Lube 840 Route 13, Cortland, NY, 13045-0000
Customers at Route 13 talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Emily F.
Mar 11, 2026
I love going to Jiffy Lube. It’s the only place I will take my jeep. I trust the guys there and they are honest (unlike a lot of money hungry mechanics/shops). Ryan (the manager) is super friendly and cares about everyone that comes through. The rest of the crew is also amazing. They make sure your time there is pleasant and make sure you leave happy with their service. I recommend 100%. Prices are also reasonable.
Keith A.
Mar 11, 2026
Michael M.
Mar 10, 2026
Josie C.
Mar 09, 2026
Jiffy Lube is always happy to help me and gives me quick service! I had a screw in my tire and they fixed it up quickly. Mike was especially helpful and super nice. It was a great environment and I would recommend going here for the services they provide!
XOh B.
Mar 04, 2026
Suuuuuper fast service! Went in and got seen right away. The oil change was super fast as well. Was there for like 10 min for the whole thing. Great service, would totally recommend. :3
George L.
Mar 03, 2026
Brycen and Blake were friendly, efficient and knowledgeable! Excellent job! I was in and out in a jiffy ??
Will H.
Mar 03, 2026
I came on Sunday so it Wasnt very busy, i was in and out very quick
Kevin D.
Mar 02, 2026
Alexis
Feb 27, 2026
Replaced my cabin air filter and engine air filter. Great service and will be going here again!
Dylan W.
Feb 27, 2026
Good to see younger guys totally zooted doing good work on cars again
Myranda C.
Feb 27, 2026
Very friendly, honest, and quick. Offered me a quick oil change right before closing.
Maya R.
Feb 26, 2026
Ethan T.
Feb 26, 2026
Super friendly employees, my favorite spot to get an oil change
Christopher D.
Feb 24, 2026
Service was speedy. The guys were very friendly. They asked me before doing any service to my car and explained everything. I appreciate the friendly service!
Karen H.
Feb 21, 2026
Fast service, staff was pleasant, good advice on other vehicle issues. Would recommend!
Fran M.
Feb 20, 2026
It was my first time there and I believe there were two or three different gentlemen over the course of maybe 15 minutes that together as a team changed my oil, checked my fluids and did an all-around inspection of my lights and turn signals. Super friendly and there’s no doubt I will go back!
David B.
Feb 19, 2026
Trayton T.
Feb 15, 2026
In and out in 10-15 minutes for an oil change
David A.
Feb 14, 2026
Excellent service.Great guys going there next week to get my other car done
Bill S.
Feb 14, 2026
Outstanding! This crew was polite, extremely competent and even funny (Ryan). The District Mgr was also personable and on his game.
Nick P.
Feb 12, 2026
Devon P did a great job, customer service was awesome highly recommend going to see them for an oil change. Was super quick and easy
Kayla S.
Feb 11, 2026
The employees are always fantastic and the service is wonderful. They are quick with their oil changes and they take the time to make sure everything is set before you leave with your vehicle. Devon is a great employee and takes the time to explain everything they are doing and what they are looking at. I will always recommend this location.
Joshua
Feb 11, 2026
They are phenomenal really speak highly of Devon he is very friendly knowledgeable and does an absolute amazing job at educating his customers on any concerns and options to fix it I’ve been there at least 4 times now andI have to say this is by far the best experience I have had thank you Devon for caring about your customers and the safety of there vehicles keep up the great work
D S.
Feb 11, 2026
Excellent service
Debbie L.
Feb 09, 2026
Great service. Very prompt and friendly staff. Originally they thought I 'd need to wait til the next day for my service, but we're able to do it the same day. Also anticipated 1.5 hr for service and finished in an hour. I'm very pleased overall. Thank you!
Kelly M.
Feb 09, 2026
These guys were awesome! They got me in quick and when they discovered my air filter was bad they actually showed me the air filter and explained the effect a bad filter has on the car. They even gave me a discount! I will definitely be using them again!
Juan C.
Feb 08, 2026
Jennifer W.
Feb 07, 2026
Jeremy B.
Feb 07, 2026
Always professional and courteous service. Super fast and a great value!
Garrett C.
Feb 05, 2026
Amazing staff at this location! Dented my rim from hitting a pot hole and they were quick to get my car on the lift. Would highly recommend taking your vehicle to this location.
Lindsay M.
Feb 05, 2026
Very kind workers. Excellent customer service. Really felt inviting which isn’t common for a repair shop. Speedy service as well. There was someone a head of me and still couldn’t have been there longer than 10-20 minutes. I did only need a break light change but they again had a great price and good speedy service. Will be going there if I have another issue.
Amanda H.
Feb 04, 2026
Dropped by while traveling to get my wiper fluid filled. The staff was kind, quick, and efficient. Highly recommend dropping by.
Tj E.
Feb 03, 2026
Kai D.
Feb 02, 2026
These guys are the best! I always feel in good hands when I show up and safe to be on the road when I leave! They are very polite, which I love and extremely funny which I even love more! Hard working gentleman, lord knows we need more of them!!!
J
Feb 01, 2026
One of the best experiences I’ve had getting an oil change. The team was so courteous and not pushy at all! If it wasn’t 30 minutes away I’d get my oil changed there all the time!
Jenna Z.
Feb 01, 2026
Devon and Evan were amazing and so helpful. They let us know about discounts and super quick service! 10/10 would recommend
Clyde T.
Feb 01, 2026
Staff today was very courteous. Outstanding job gentlemen!
josh D.
Feb 01, 2026
Rose C.
Jan 31, 2026
Kelly W.
Jan 30, 2026
Efficient, fast, quality service.. like a well oiled machine. Highly recommend!
M M.
Jan 29, 2026
Great experience. The guys were easy to deal with. They were quick, efficient, and professional.
V
Jan 28, 2026
Jiffylube always takes care of whatever we need in 30min or less. The ol trusty neighborhood reliable shop. Thank you guys again for everything!
Angela V.
Jan 26, 2026
I had a wonderful experience with caring and attentive professionals who took the time to review each service offered and made sure my requests were addressed.
Eric S.
Jan 23, 2026
It was fast and easy!!!!
Heather K.
Jan 21, 2026
The employees at this company are welcoming. They have great customer service.
judith C.
Jan 20, 2026
All of the employees were very friendly and kind. They gave me clear information, did the work quickly and engaged in a nice conversation. Great experience!
Ric S.
Jan 20, 2026
First time ever being there today , I met a great man by the name of Devon. Devon, with an incredibly positive attitude, explained and walked me through everything. Amazing person. The facility was really impressive! Clean , quick , and left with a smile. How do you beat that? God bless yall and Devon, thanks a million brother.
Gideon A.
Jan 19, 2026
Excellent and thorough service. Even changed my windshield wiper blades for me, which is such a hassle. Top tier gang there for sure. Wish I'd gotten their names to give credit where it's due.
Courtney
Jan 19, 2026
Overall a great experience. I came in for an oil change and they were able to get working on my car right away. Brycen was very nice, explained everything, and provided updates throughout their work. When they had recommendations, Brycen showed me the issue, provided prices and didn’t pressure me at all. I highly recommend this place!
Chris P.
Jan 19, 2026
I'm very happy with the service provided by this shop. This team, was pleasant, professional, and did the work quickly. I will use them again.