Crater Lake Hwy
Oil Changes, Filters, Fluids, Wipers and more vehicle maintenance services in white city, OR
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- Part of DENT Quick Lube Group
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Store Reviews
Customers at Crater Lake Hwy talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Billie K.
Mar 11, 2026
Joe C.
Mar 08, 2026
Joseph
Mar 04, 2026
I initially left a one star review. As I had communication errors with the staff. I was called the same day by the owner Aaron. He solved the issue and gave me a more than generous solution. I am incredibly impress with how much these guys care about having a good reputation. It was great moment of realization that some business do in fact care about customers.
Kierstin G.
Mar 01, 2026
I wanted to take a moment to recognize the crew working mid-afternoon on 2/28/26 — Erin, Joe, and Bean — for going above and beyond during a stressful situation for me. After being turned away at Walmart, I was already overwhelmed. From the moment I arrived, they made sure I was fully informed about my vehicle and what it needed. It meant a lot to me that they physically showed me my fluids before and after service — that level of transparency is really important. While we were waiting for my car, my aunt met up with me, and Joe even took the time to read the code on her car and answer her questions. That extra effort truly stood out. My overheating issue was resolved with the routine maintenance fluid change they performed. When I returned concerned about steam coming from my radiator, Erin and Joe calmly explained it was likely just moisture from cooling down my engine at the car wash. They still went the extra mile and put my car back up to inspect underneath, which made me feel completely safe getting back on the road to Prospect from Klamath Falls. Because of their care and thoroughness, I made it to my destination without worry. Their advice, patience, and kindness made an incredibly stressful situation so much easier for me and my family. They also earned another customer — my aunt, who lives in Eagle Point. Word of mouth is the best advertising, and my entire family lives in the Medford area. I’ll absolutely be sending them your way. And honestly? When my husband doesn’t get around to the oil change and I’m in the hood, I’ll be back just because of how they treated us. Thank you from the bottom of my heart for having a team like this. My dog gives them two paws up! Also, not often, you see Sasquatch riding a bike with a Kool-Aid jammer’s flag on the back while waiting! Sincerely, Kiki Loux Alphonse & Lukas Thomas Ballwalker
Yolanda O.
Feb 23, 2026
The service was great - everyone was friendly and efficient!
Store Reviews
Customers at Crater Lake Hwy talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Billie K.
Mar 11, 2026
Joe C.
Mar 08, 2026
Joseph
Mar 04, 2026
I initially left a one star review. As I had communication errors with the staff. I was called the same day by the owner Aaron. He solved the issue and gave me a more than generous solution. I am incredibly impress with how much these guys care about having a good reputation. It was great moment of realization that some business do in fact care about customers.

